Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Xileto. Throughout the site, the terms “we,” “us,” and “our” refer to Xileto. Xileto offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all Terms, you may not access the website or use any services. Continued use of the site constitutes acceptance of these Terms.
We reserve the right to update or modify these Terms at any time by posting changes on this page. It is your responsibility to review them periodically. Continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use this website under your supervision.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws, including copyright laws.
You must not transmit any viruses, malware, or destructive code through the Service. Any violation of these Terms may result in immediate termination of access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Xileto.
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this website is inaccurate, incomplete, or outdated. All content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions.
Historical information may appear on the site and is provided for reference only. We reserve the right to modify site content at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. Xileto shall not be liable for any modification, price change, suspension, or discontinuation.
SECTION 5 – PRODUCTS & SERVICES
Certain products or services may be available exclusively online and in limited quantities. All returns or exchanges are subject to our Return Policy.
We strive to display product colors and images accurately but cannot guarantee your device’s display reflects exact colors.
We reserve the right to limit sales by person, region, or jurisdiction, limit quantities offered, change product descriptions or pricing, or discontinue any product at any time.
We do not guarantee that products, services, or information purchased will meet expectations or that errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order. Restrictions may apply to orders placed under the same account, payment method, or address.
If an order is modified or canceled, we may attempt to notify you using the contact details provided at checkout.
You agree to provide accurate, current, and complete purchase and account information and to promptly update your details so we can process transactions and contact you when necessary.
For more information, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor.
These tools are provided “as is” and “as available” without warranties or endorsements. Xileto is not liable for any issues arising from your use of third-party tools.
Use of optional tools is entirely at your own risk, and you should review the terms of the applicable third-party provider.
SECTION 8 – THIRD-PARTY LINKS
Our Service may contain content or links to third-party websites. These websites are not affiliated with Xileto, and we are not responsible for their content, accuracy, or practices.
Xileto is not liable for any damages or losses related to purchases or interactions with third-party websites. Any concerns should be directed to the respective third party.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit ideas, suggestions, feedback, contest entries, or other materials (“Comments”), you grant Xileto the unrestricted right to use, edit, publish, and distribute them without compensation.
We are not obligated to keep Comments confidential or respond to them.
You agree that your Comments will not violate third-party rights, contain unlawful or offensive material, or include malware. You are solely responsible for any Comments you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Occasionally, information on our website may contain errors related to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the website or its content for unlawful purposes, violating laws, infringing intellectual property, submitting false information, transmitting malware, harvesting data, spamming, or interfering with site security.
Violation of these rules may result in termination of access.
SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service.
To the fullest extent permitted by law, Xileto shall not be liable for any losses, damages, or claims arising from your use of the website or violation of these Terms.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Xileto, its affiliates, officers, employees, and service providers from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or Xileto. You may terminate by discontinuing use of the website.
We reserve the right to terminate access without notice if you violate these Terms. Obligations incurred prior to termination shall survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with all posted policies, constitute the entire agreement between you and Xileto and supersede all prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States of America.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
Contact Information
Store Name: Xileto
Address: Westmark Tower, 1 Newcastle Place, London, Greater London, W2 1DB
Email: info@xileto.com
Phone: +44 7587 495 899
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.